Standing orders - Help

In the Transactions menu, select the type of standing order that you wish to set up (between own accounts, to an existing beneficiary or to a new beneficiary). Fill in the fields in the first box (country, account format, account number, beneficiary, message, amount, etc.) in the same way as for a transfer form. For more details, please visit the help section on submitting transfers.

1) Select a start date (first execution) for your standing order

You can choose between two options:

• end-of-month execution: tick “last business day of the month”. *Subsequently, the standing order will always be executed on the same date at the chosen frequency** (or 7 days later for weekly standing orders).
• execution on a specific date : to choose a specific date, click in the start date field; a calendar will appear allowing you to select your desired start date (which can be no later than the 26th of the month).

N.B.

The first execution date must be more than 2 working days after the current date.

If the execution date falls on a non-business day, the standing order will be executed on the next business day (this does not apply to weekly standing orders, for which the first execution date cannot fall on a Saturday or Sunday).

2) Select an end date for your standing order:

You can choose between two options:

• until cancelled : tick “until cancelled”; the standing order will remain valid until you decide to cancel it.
• cancellation on a specific date : to choose a specific date, click in the start date field; a calendar will appear allowing you to select your desired end date.

3) Frequency of the standing order

Select the frequency of the standing order. There are five options: annual, semi-annual, quarterly, monthly and weekly. For monthly standing orders, BILnet allows you to choose not to execute the order in one or several given months. Simply tick the corresponding box(es).

N.B. Are you trying to set up an international standing order but receiving a message stating that you are not authorised to do so?

Due to a security system built into BILnet, a country must be activated before you can transfer money to that country online.

Change the list of countries yourself by accessing the Personal Area of your BILnet menu at any time, or by contacting the BILnet technical hotline using secure messaging or by calling 00352 4590 4590 (8 a.m. to 7 p.m. Mondays to Fridays).

Go to your list of standing orders.

Select the standing order that you wish to amend by clicking on the arrow to the left of the order to bring up the corresponding details. Two buttons will appear: click on “amend”, or click on “cancel” to cancel your standing order.

• It may take up to two business days for the creation, amendment or cancellation of a standing order to be validated. Consequently, you cannot create, amend or cancel a standing order on the two days preceding the execution date.
• You cannot cancel or amend a standing order when its status is “In progress”.

Important: the BIL Eurotransfert fee schedule only applies if the account number is entered in IBAN format and the transfer currency is the euro. If one of these conditions is not met, you will be charged additional fees. For further information, please consult our fee schedules under the Useful information menu.

For operational reasons, transfers or standing orders requiring a foreign exchange transaction cannot be executed between 17:30 and 09:00 and are only taken into account on the following business day at the rate prevailing when the markets open. Any transfer or standing order created during this time period may be cancelled in the five minutes following its submission.